Everything about your stock, tracked properly
Reference number, condition, box and papers, service history. All kept in one place, built for how watches actually get bought and sold, not adapted from generic retail software.

Marketing automation for watch dealers
I build automated sales systems for independent watch dealers. Smarter listings, automatic buyer matching, and email journeys that turn your existing customers into repeat sales.
The problem
Most dealers are sitting on thousands of past buyers, enquiries, and watch enthusiasts, and doing almost nothing with them.
New stock gets listed. Social media gets updated. Marketplace platforms send notifications. Then everyone waits for the next enquiry.
The problem isn't demand. It's what happens between the listing and the sale.
How it works
Reference number, condition, box and papers, service history. All kept in one place, built for how watches actually get bought and sold, not adapted from generic retail software.
Update a listing once and it updates across every sales channel. No manual re-entry, no stale stock left live after it's gone.
Every enquiry, past buyer, and repeat customer kept in one place, so nothing gets lost in a spreadsheet or a forgotten thread.
What we build
A true CRM behind your stock. Track inventory, sync it across every sales channel, and match it to buyer interest automatically.
Newsletters, win-back journeys, and reactivation campaigns that run themselves and bring past buyers back.
Turn followers, DMs, and site visitors into buyers on your list, not just people who liked a post.
Websites, reporting, automation, and digital infrastructure built around how your dealership actually operates.
Why 31 Jewels
I'm genuinely passionate about watches, and I bring hands-on marketing automation and CRM experience to an industry still running on spreadsheets and manual follow-up.
Less chasing. Less admin. More relevant conversations. More sales.
FAQ
No. You keep working the way you already do, adding stock to a simple list. Everything else runs in the background.
It stays yours. I only use it to run the systems you've asked for, never shared or used for anything else.
I work with what you've got. If you don't have anything yet, I help you get set up properly from scratch.
Most dealers are live within 7 to 10 days of getting started.
No. This runs month to month, with 30 days' notice either way.
It depends on your inventory size and which services you need. Get in touch and I'll walk you through it. No pricing games.
Playbook
I'm putting together a practical guide to the most common, and costly, mistakes independent dealers make on marketplace listings. Pricing, photos, stale listings, and more.
Get in touch
Email me and I'll walk you through how this would work for your dealership. No pricing games, no pressure.